Terms and conditions of e-shop Fleximil Sp. z o.o. (LLC)

I. General Conditions

1. e-shop located on the website at http://multi-finish.com.pl is operated by Fleximil Sp.  z o.o. (LLC) and allows you to make purchases via the Internet.

2. Purchases made through the website http://multi-finish.com.pl will be processed by:

Fleximil Sp. z o.o.
ul. Bonifraterska 17
00-203 Warszawa

REGON: 141714374
NIP/VAT number: PL5252444489
KRS: 0000323146

3.  Address for correspondence:

Fleximil Sp. z o.o.
ul. Bonifraterska 17
00-203 Warszawa

phone  (+48) 609-397-355
fax (+48) 22 332 57 01
e-mail: biuro@fleximil.pl

4. Buying on e-shop http://multi-finish.com.pl involves full acceptance of these terms and condition of Fleximil Sp. z o.o. (LLC).


II. Ordering procedure

5. You can order our products by adding product to the cart and then click button "Check out".
In order to properly perform the ordering procedure, you will need to cretae user account it allows you monitor the status of the order.

6 The basic condition for the realization of purchases your should properly fill in the contact details with a valid, existing e-mail address and telephone. It allows us to confirm your order.

7 Order can be placed 24/7. Orders placed on weekdays after 1:00 PM (CET, CEST), on Saturdays, Sundays and public holidays - will be processed on the next working day.

8 In case of circumstances preventing full or part relization of the order, the company Fleximil Sp. of o.o. reserves the right to suspend/cancel your order - we will immediately notify customer about it.

9 Orders incorrectly filled in i.e.: e-mail does not exist, or no phone will not be proceeded.

10 Company Fleximil Sp. z o.o. reserves the right to suspend/cancel the dubious orders.

11 Prices on http://multi-finish.com.pl are in Polish zloty (PLN) and include VAT (tax rates).

12 Company Felximil Sp. z o.o. issue a receipt or an invoice for the purchased product. To receive a VAT invoice must correctly fill in details of the company including the NIP/VAT number.


III Payment

13 We accept one of the following methods of payment:

a cash on delivery via courier.
b bank wire payment on e-shop account
c credit/payment cards

14 Seller reserves the right to make other payment methods than those listed in section 13, based on individual agreement with customer.
15 For selected products e-shop reserves the right to exclude certain methods of delivering your orders.

Online payments (by creadit/payment cards) are operated by eCard SA

Available methods of payment:

Credit cards:

• Visa
• Visa Electron
• MasterCard
• Maestro

IV. Returns and Complaints

16 The buyer has the right, without cause, terminate the contract within 10 (ten) days of receipt of consignment in accordance with Art. Paragraph 7. 1 of the Act of 2 March 2000 on the protection of consumer rights and liability for damage caused by dangerous products (Journal of Laws of 2000 No. 22 pos. 271, as amended. D.).:

17 The buyer has the right to return purchased goods without giving any reason within 10 (ten) days from the date of delivery.

18 Both the withdrawal referred to in paragraph 16, and return the purchased goods referred to in paragraph 17 above is possible only when the purchased products are in unaltered state.

19 The amount of paid for purchased products will be refunded to Buyer within 7 days of receipt of the refund by the e-shop. If buyer paid by credit card refund will be made directly to Buyer's card.

20 Complaints regarding defects in the purchased products must be reported no later than 3 days from the date of receipt.

21 All complaints are considered within 14 working days from the date of receipt by the e-shop returned products.

22 In case e-shop did not consider with Buyer's complain within 14 working days of receipt of returned products by Buyer, complaint is admitted by e-shop.

V. Personal Data and Security/Privacy Of Registration Data:

23 Under the Act of August 29, 1997 on the protection of personal data (and subsequent amendments) provides protection of all personal data that were obtained in the course of commercial activities and fulfill your orders on our site.

24 e-shop shall ensure that personal data processed Buyers will be used only for realize orders and for marketing purposes of the e-shop.
25 In the cases and on terms specified in the Act of August 29, 1997 Personal Data Protection (OJ 2002, No. 101, item. 926 as. Amended), the Buyer has the right to require complete, update, or correct personal data, temporary or permanently suspended or erased, if they are incomplete, outdated, untrue or collected in violation of the law or are no longer required for the purpose for which it was collected, and also has the right to lodge a written request to cease processing personal data.

26 e-shop will not process or disclose it to others personal data of the customers and purchases made by Buyers.